Elevator service software
Keep routes on track. Get service tickets in.
Keep maintenance routes, callbacks and service records in one place. Built for elevator contractors, ServiceLift connects mechanics and the office. Record the work, review the ticket and keep billing moving.
Today
Tuesday, 6 stops, 1 callback
From the mechanic's route to the office invoice.
In the truck
Fill out the service ticket, add photos and get a signature at the building.
In the office
See which jobs are done. Review each ticket and prepare the invoice.
On your customer's phone
Your customers can check service history in an app with your company name.
For the mechanic
Finish the job. Fill out the ticket.
Open your maintenance route on a phone. Follow the checklist for each elevator. Record the work, add photos and get the customer's signature. Keep the job details on the service ticket so the office can review the work.
The Ashford
Car 2, traction, monthly service
- Machine room
- Brakes
- Door operator
- Ropes
- Pit
Customer signature
Name and date
For the owner
Know what is done. See what needs attention.
- Which maintenance visits are done?
- Which callbacks are still open?
- Which finished jobs are ready to bill?
- Which maintenance contracts renew in the next 30 days?
14
Visits done today
3
Callbacks open
11
Invoices out today
6
Renewals due in 30 days
Visits closed today
- Harbor View Condominium2 cars, 8:00
- Bayside Medical Office3 cars, 9:30
- The Ashford3 cars, 11:00
- Riverwalk Parking Deckcallback, 1:15
- Palm Court Apartments2 cars, 2:45
For the office
Dispatch the work. Review the ticket. Prepare the bill.
Track callbacks, repair quotes, parts used and service tickets in one place. See what is assigned, what is done and what is ready to bill. We review your QuickBooks version and connection needs as we plan your setup.
Unassigned 2
Cypress Center
1 car, Category 1 test due
Test
Old Mill Lofts
Quote, door operator
Repair quote
On route 3
Harbor View Condominium
2 cars, monthly service
Ray8:00
Riverwalk Parking Deck
Door will not close
DaleCallback
Palm Court Apartments
2 cars, monthly service
Ray2:45
Done today 3
Bayside Medical Office
3 cars, signed at 10:41
Signed
The Ashford
3 cars, 2 photos
Signed
Gulf Point Tower
1 car, parts used
Signed
Invoiced 2
Bayside Medical Office
Sent to QuickBooks
$486.00
Gulf Point Tower
Sent to QuickBooks
$1,240.00
For your customers
Your service history. Your company name.
Give property managers an app with your company name. They can check each elevator's service history and certificate date. They can also request a service call from the app.
Harbor View Condominium
Car 1, passenger
Last visitSept 2
CertificateGood to Mar 2027
Car 2, passenger
Last visitSept 2
CertificateGood to Mar 2027
Car 3, service
Last visitAug 28
CertificateGood to Jan 2027
Before you compare software prices
Count the work your office is chasing.
Missing tickets
Which finished jobs still need a service ticket, a parts list or a customer signature?
Open callbacks
Which callbacks are still open? Can dispatch check the unit's service history before sending a mechanic?
Contract renewals
Which maintenance agreements are due to renew? Bring these questions to your demo.
Pricing
Your routes. Your records. Setup included.
Owner operator
1 mechanic, up to 79 units under contract
For the owner who runs the route and the office.
$399a month
No setup fee
- Your buildings, units and service contracts loaded
- Maintenance routes, callbacks and service tickets
- Customer app with your company logo
- Office users included
Service company
2 or more mechanics, or 80 or more units under contract
Put mechanics, dispatch and the office on the same system.
$20,000Setup and year one
Then $2,000/year from year 2
Yearly software maintenance and periodic updates
- Your buildings, units and service contracts loaded
- Route and office setup, plus team training
- Dispatch, repair quotes and contract renewals
- Customer app with your company logo
- Mechanics and office users included
The owner operator plan costs $399 per month. The service company plan costs $20,000 for setup and year 1. From year 2, it costs $2,000 per year for software maintenance and periodic updates. Your proposal lists the setup work, payment dates and support terms.
Your records loaded
We agree on which building, unit and service contract records to move. Loading those records is part of setup.
Your team trained
The service company plan includes training for mechanics and office staff. Your setup plan lists training dates and when you will switch.
See the fit first
See how a maintenance visit and a callback work. Review a service ticket before you sign. Your written proposal lists the setup work, software connections and payments.
Straight answers
Questions owners ask first.
Who do I sign with?
You sign with ServiceLift Systems, LLC, a US company. You call us for support.
Who do I call for help?
Your proposal tells you who to call and when support is open. It also explains how to get help with urgent software problems.
What should I check before I sign?
Read the software license and setup plan. Check payment dates and support terms. Make sure you know how to get a copy of your customer and service records.
Does it work with QuickBooks?
Ask us to check your QuickBooks version. We will review how your customer records and service invoices would move between the two systems. Confirm the connection plan before you sign.
How long does setup take?
It depends on your records, software connections and training needs. Your setup plan lists dates for moving records, training your team and switching to ServiceLift.
How does the monthly customer limit work?
We accept up to 10 new customers each month across both plans. Once 10 customers are accepted, more customers must wait for a later month. Ask about openings during your demo. Your proposal confirms your setup work and start date. A demo request does not reserve a place.
What do I pay after the first year?
The owner operator plan stays at $399 per month. The service company plan costs $2,000 per year from year 2 for software maintenance and periodic updates. This fee covers the software. It does not pay for elevator maintenance, inspections or repairs.
Your Route to Invoice Demo
See your maintenance routes in ServiceLift.
Walk through a maintenance visit, a callback and a finished service ticket. See how the office reviews the work and prepares an invoice. Then talk through setup and a start date. You can bring one sample building. You do not need your full building list.
We accept up to 10 new customers per month. Request your demo to check the fit and ask about open places. A demo request does not reserve a place.